Refund policy

Refund Policy

This Refund Policy explains when refunds are issued, how to request one, and the timeline for receiving your money back. It applies to purchases made on difyworld.in (brand: DIFY WORLD), which is operated by AR ENTERPRISES. Please read this policy alongside our Return & Exchange Policy, which explains the step-by-step return process.

When Refunds Are Issued

A refund may be issued in the following situations:

  • Your return request has been accepted under our Return & Exchange Policy, and the returned item has been received and inspected by us.
  • You received a defective, damaged, or wrong item and you prefer a refund instead of a replacement.
  • Your order could not be fulfilled or delivered, and no replacement was arranged.

To be eligible for a refund on a returned item, the item must be unused, in its original packaging, and in resellable condition, and valid proof of purchase must be provided.

Non-Refundable Cases

Refunds will not be issued in the following cases:

  • Items that are used, damaged after delivery, or not in their original packaging or resellable condition (except where the item was received defective, damaged, or incorrect).
  • Return requests made after 10 days from the date of delivery.
  • Orders without valid proof of purchase.
  • Shipping fees are non-refundable, unless the item you received was defective or incorrect.

How to Request a Refund

To request a refund, please contact us with your order number and details of your request:

If your refund involves returning an item, please first follow the steps in our Return & Exchange Policy to send the item back to us. Refunds for returned items are processed only after the item has been received and inspected.

Refund Method and Timeline

Approved refunds are issued to your original payment method. Once the returned item is received and inspected, approved refunds are processed within 5-10 business days. The time it takes for the amount to reflect in your account may depend on your bank or payment provider.

Defective, Damaged, or Incorrect Items

If you receive an item that is defective, damaged, or incorrect, you are entitled to a free exchange or replacement. If you prefer, you may instead request a refund. In these cases, shipping fees are refundable. Please contact us promptly using the details above so we can resolve the issue for you.

Our products also carry a 5-Year Warranty against manufacturing defects, along with free replacement of missing or defective pieces. For missing-piece support or warranty claims, please reach out to us using the contact details above.

GST

Prices are subject to applicable GST as per Indian law, and a GST invoice is issued for every order. Where a refund is issued, applicable GST is refunded in accordance with the original invoice.

Contact Us

AR ENTERPRISES (brand: DIFY WORLD)

Shop No. 12, R R Complex, Opp. Roadways, Civil Lines North, Muzaffarnagar, Uttar Pradesh - 251001, India

GSTIN: 09ACMFA3084C1ZG

Governing Law and Jurisdiction

This Refund Policy is governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts at Muzaffarnagar, Uttar Pradesh.

Last updated: July 2026.